Potiva Services

We offer a dedicated ecommerce assistant service

Australian ecommerce *

Discover More

Our mission is to help online sellers streamline operations

Reduce *
Workload

Discover More

Scale affordably by outsourcing experienced ecommerce professionals at

Competitive *
Marketing

Discover More

We’ve Managing buyer queries on platforms like eBay, Amazon, Shopify,kogan, mydeal Etc. Let’s Get Started

Admin & Customer Service – Try Us FREE for 2 Weeks!

Get Started

Ecommerce Assistant

Get to Know Us

Your Trusted Ecommerce Assistant Team

We Help Australian Sellers Scale with Confidence

Running an ecommerce business in Australia isn’t easy — tight budgets, staff shortages, and the pressure to stay competitive can hold you back. That’s why we offer dedicated ecommerce assistants who integrate seamlessly into your daily operations.
From managing listings on eBay, Amazon, Shopify, MyDeal, and Kogan to handling customer service, automation, and admin — we help you focus on growth while we take care of the rest.

Expert Support on Demand

Need skilled help but can’t hire full-time? Our remote professionals are ready to jump in — no training needed.
Tailored Ecommerce Solutions

Whether you need a VA for daily tasks or a developer for custom Shopify tweaks, we’ve got specialists ready.

Client Satisfaction

99%

Discover More

Agency that give Ecommerce Solution

Thinking
Differently

High Quality
Solution

Smart
Team Staff

We understood the challenges faced by sized businesses

Contact Now

Highest Success Rates
Lorem nibh vel velit a aliqu. Aenean so tudin, lorem is text quis bibendum.
We Grow Businesses
Lorem nibh vel velit a aliqu. Aenean so tudin, lorem is text quis bibendum.

We’ve Over 26 Years of Experience

Highest Success Rates
Lorem nibh vel velit a aliqu. Aenean so tudin, lorem is text quis bibendum.
We Grow Businesses
Lorem nibh vel velit a aliqu. Aenean so tudin, lorem is text quis bibendum.

We’ve Over 26 Years of Experience

Highest Success Rates
Lorem nibh vel velit a aliqu. Aenean so tudin, lorem is text quis bibendum.
We Grow Businesses
Lorem nibh vel velit a aliqu. Aenean so tudin, lorem is text quis bibendum.

We’ve Over 26 Years of Experience

Business Growth
Financial Advise
Marketing Solution

OUR RECENT WORK

Explore Our Best Recent
Work Projects

Shopify

Panzera Watches

Shopify

Be Maxx

Shopify

Care Natal

Shopify

Class Mate

Shopify

Patchology

Shopify

Track Essential

FREQUENTLY ASKED QUESTIONS

Questions & Answers

We know outsourcing your ecommerce operations is a big step. Here are some common questions our clients ask — and how we confidently deliver results for Australian online sellers every day.

Dedicated professionals for your specific needs
Experience with eBay, Amazon, Shopify, MyDeal & Kogan
Admin, listings, automation, and customer support experts
Zero contracts — just results-driven support
96+ tasks completed for ecommerce clients

00

WORK COMPLETED

00

HAPPY CUSTOMERS

00

Repeat customers

00

SMARTEST TEAM

What platforms do your ecommerce assistants support?

Our team is experienced with eBay, Amazon, Shopify, Kogan, and MyDeal. We also assist with multi-channel tools like Omnivore for streamlined operations.

What’s included in the free 2-week trial?

During the trial, we’ll handle daily admin tasks, customer service, order processing, returns, email/chat support, and more — completely risk-free.

Can you help with listings and suppressed product issues?

Absolutely. We offer product listing creation and bulk uploads, fix suppressed listings, write keyword-rich descriptions, and perform SKU audits and data cleanup.

Do I need to sign a contract or pay upfront?

No contracts, no upfront payments. You only continue if you're satisfied after the free trial. Simple, transparent, and commitment-free.

our testimonials

What They’re Saying?

Kevin martin

The team’s customer service is outstanding. Every query was addressed promptly, and they went the extra mile to ensure we felt supported at every stage. It’s rare to find a partner that combines technical skills with such genuine care for their clients.

Sarah Albert

They completely revamped our website and IT systems with precision and creativity. From design to deployment, everything was smooth and professional. The new setup has not only improved performance but also given our brand a modern, reliable online presence.

Kevin Coper

Their automation expertise transformed our daily operations. Complex reports and data entry tasks that used to take hours are now completed in minutes through Google Sheet automation. This has saved us valuable time and reduced errors significantly.

Kevin martin

We were impressed with how seamlessly they integrated AI into our product listings. The system now auto-generates optimized content, improving visibility and engagement. Our workflow is faster, smarter, and far more efficient thanks to their innovative AI solutions.